Effective Conflict Resolution Leads to Happier Employees Data gathered in a recent Wiley survey stated that unresolved conflict costs companies in terms of both productivity and revenue. Some of the statistical data: Leaders spend an average of 13 hours a month...
Who would ever think that one of the most discussed organizational change initiatives is how to navigate the remote work conundrum appropriately? Over the past year, nearly every organization struggled through the pandemic, having much—if not all—of their workforce...
Let’s face it: conflict happens in the workplace. With every client we work with, conflict is an element of a coaching conversation. How can you navigate it in the most productive way possible? It begins and ends with trust. Let me explain. 1. Explore trust. Conflict...
I recently came across a Twitter thread from earlier this year about work/life balance and the metaphor of juggling glass balls and plastic balls. After a bit of research, I discovered that this metaphor originated from Brian Dyson (former CEO of Coca-Cola) during his...
There's knowing how to do something, then there's doing it. Popularized in the book The Knowing-Doing Gap, the authors contend that intellectual capital isn't enough to make things happen — that companies often fall into the "smart talk trap." They argue that...