Organizational leaders across the country are battling through the difficulties of hiring and retaining highly qualified talent in today's employee-driven job market. With COVID recovery now in full swing, how can organizations adjust to the demands of the available...
Next Generation
Transparent Leadership: a 21st-century superpower
Greater Transparency Increases Employee Happiness Perhaps the most critical quality next-generation talent desires in a strong leader is transparency. High-potential employees do not just want to be told what to do at the office. This group wants to know why they are...
Do you “just run the mailroom”?
Several years ago, I was standing in front of a group of employees from a large mortgage company conducting a leadership training session. The members of this group had various job titles; however, most were administrative and field managers. As we got to the last row...
Communicating across cultures. Part 2
In the first part of this conversation, we talked about the first two Levels of Engagement when expanding business opportunities globally. Level One is basic common courtesy. Knowing what works in the culture in which you are working is critical. Level Two consists of...