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The latest insights in leadership
Creating “strategic stickiness” to improve employee retention
The Great Resignation: Why Millions of Workers Are Quitting, CNBC, October 2021 Why Are So Many Americans Quitting Their Jobs, NPR, October 2021 How Companies Can Improve Employee Retention Right Now, Harvard Business Review, October 2021 Why Are Workers Really...
Great leaders know when to delegate
Empowerment Through Proper Delegation When I was younger, cutting corners on a specific task for my dad never saved me any time. You see, Dad had a knack for detail and process, and he wanted me to get it right the first time versus getting it done quickly. He held me...
Leaders control outcomes by focusing on the process
When asked to give a reason why he’s been so successful, University of Alabama head football coach Nick Saban stated, “One of the things I always struggle with is we live in such an outcome-oriented world. People want to focus on outcomes, and I think outcomes are a...
Performance feedback revisited
As I’ve traveled across the country—and recently internationally—helping our clients forge elite leadership at every level, one key aspect of World-Class Performers continues to challenge leaders at all levels. At Solutions 21, we define performance feedback as...
Decentralized execution—also known as delegation
As the leader, we make things happen through effective teams. Decentralized execution at its core depends on team members that can act and react without your immediate presence or guidance on tactical matters. A crucial part of “making things happen” is communication,...
4 ways to embrace and handle conflict
In my last blog, I discussed how leaders should invite conflict to generate better results. Research supports that we don’t handle conflict well as professionals or as organizations. My experience as a professional is that conflict is rarely handled correctly because...
Managing Conflict: The Only Way Out is Through
Effective Conflict Resolution Leads to Happier Employees Data gathered in a recent Wiley survey stated that unresolved conflict costs companies in terms of both productivity and revenue. Some of the statistical data: Leaders spend an average of 13 hours a month...
How to be an effective communicator
How do CEOs visualize and describe the direction they believe their companies need to take in a way that captures their thoughts and communicates them for their subordinate leaders to reference and ensure understanding? The days of CEOs verbalizing a strategic...
How to make executive-level decisions
"Muscle memory" habits account for nearly half of our decisions. The rest are heavily influenced by the wisdom of our emotional intelligence. In fact, there is plenty of evidence to show the extent to which EQ impacts our decision-making. In one study, “Those who...
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