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The latest insights in leadership
Defining and operationalizing your expectations
I have a friend whose mantra is “managing expectations.” His point is that just about every disagreement can come back to the fact that the opposing parties had a different expectation when they went in. Let’s translate that to our team. When there are differing...
Strengths based leadership: bring out the best in your team
"When employees know and use their strengths, they are more engaged – nearly 6x more – have higher performance and are much less likely to leave their company." – Gallup Like so many others, I learned to lead through trial and error. It wasn't until late in my career...
Go where the friction is
You can't lead people in a one-size-fits-all way anymore—particularly in the remote environment. And so, as a leader, I need to understand every individual on my team—especially my direct reports. What do my direct reports need, and how do I meet them where they're...
The magic is in the pause between the notes
I spent many years of my youth and early adulthood learning and perfecting my ability to play the guitar. I studied music theory, listened to my favorite artists, and learned to play musical scales as fast as possible. One day, I had the opportunity to sit down with a...
Why does it take so long to have dinner in Paris?
A few years ago, I met a colleague in Paris for dinner before a meeting the next day with our international partners. We had an aggressive agenda planned for the meeting, and I was anxious to review my notes and refine my engagement strategy. We sat outside at the...
This is Not a Drill: Strengthening Culture in the Worst of Times
A case study in how Solutions 21 client Henderson Brothers enhanced its organizational culture to create even better bonds with employees and clients through the pandemic Henderson Brothers, founded in 1893 to provide insurance on goods ferried on the Ohio River,...
The great “frustration”
There is no doubt that by now, you have seen the phrase "The Great Resignation" in some blog, webinar, newscast, or article. The phrase seems to have permeated our life no matter where we are or what position we hold within an organization. In this blog, I'm not going...
A disengaged workforce is a leader’s greatest opportunity
Today's leaders face a significant opportunity in how they intentionally adapt to their workforce. Despite what has been coined the "Big Quit" or "Great Resignation," employees are waiting for a boss like you who can personalize their leadership experience to the new...
Turning disagreements into healthy conflict
Recently, it may feel like conflict and divisiveness have become constant aspects of our lives. From work to social media to politics to personal life, someone is always disagreeing with someone else about something. A recent article in PA Township News (featuring...
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