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The latest insights in leadership

Leading through change, disruption, and uncertainty

Leading through change, disruption, and uncertainty

A few years ago, I was part of an organization that was successfully striding toward accomplishing our strategic goals when unexpected external forces imposed a drastic direction change. Our strategic goals, operational efforts, and daily routines devolved into...

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The Performance Improvement Plan (PIP) – rest in peace!

The Performance Improvement Plan (PIP) – rest in peace!

Call it a personal peeve of mine, or maybe just me getting old, but when someone says the phrase, “They are on a Performance Improvement Plan (PIP),” it is like nails on a chalkboard for me! Fortunately, I have never been on a PIP, but I have worked with many who have...

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Defining and operationalizing your expectations

Defining and operationalizing your expectations

I have a friend whose mantra is “managing expectations.” His point is that just about every disagreement can come back to the fact that the opposing parties had a different expectation when they went in.  Let’s translate that to our team. When there are differing...

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Strengths based leadership: bring out the best in your team

Strengths based leadership: bring out the best in your team

"When employees know and use their strengths, they are more engaged – nearly 6x more – have higher performance and are much less likely to leave their company." – Gallup Like so many others, I learned to lead through trial and error. It wasn't until late in my career...

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Go where the friction is

Go where the friction is

You can't lead people in a one-size-fits-all way anymore—particularly in the remote environment. And so, as a leader, I need to understand every individual on my team—especially my direct reports. What do my direct reports need, and how do I meet them where they're...

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The magic is in the pause between the notes

The magic is in the pause between the notes

I spent many years of my youth and early adulthood learning and perfecting my ability to play the guitar. I studied music theory, listened to my favorite artists, and learned to play musical scales as fast as possible. One day, I had the opportunity to sit down with a...

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