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Self-talk, the Sage, & the Saboteur

Self-talk, the Sage, & the Saboteur

World-Class Performers focus on saying good things to themselves. They give themselves positive feedback and motivation as they go through their day. They intentionally keep their eye on the bright side. Have you ever heard that voice in your head that says terrible...

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Technical debt

Technical debt

What a difference a year makes – we’ve gone from the highest unemployment in generations to a sea of “help wanted” signs in fewer than 15 months. Unemployment on a mass scale is only a number. As the old saying goes, “No matter what the country’s unemployment rate is,...

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How to make executive-level decisions

How to make executive-level decisions

"Muscle memory" habits account for nearly half of our decisions. The rest are heavily influenced by the wisdom of our emotional intelligence. In fact, there is plenty of evidence to show the extent to which EQ impacts our decision-making. In one study, “Those who...

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Do you “just run the mailroom”?

Do you “just run the mailroom”?

Several years ago, I was standing in front of a group of employees from a large mortgage company conducting a leadership training session. The members of this group had various job titles; however, most were administrative and field managers. As we got to the last row...

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3 ways to cultivate a highly engaged workforce in 2021

3 ways to cultivate a highly engaged workforce in 2021

As companies “return to work” in the third and fourth quarters of 2021, they have an opportunity to reestablish new norms and expectations for their associates who have been diagnosed by experts as isolated and lonely coming off an imposed 18-month remote work...

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Leadership 401: leading leaders of teams

Leadership 401: leading leaders of teams

This month, our leadership journey takes us up yet another step on the leadership ladder. If you haven’t read my last blogs on leading yourself, leading within a team, and leading a team, please do so before you read this one; self-care, leadership within a team,...

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Build your bench

Build your bench

Having an NFL quarterback on your team is never a bad thing. In a recent discussion with Tyler Palko, our VP of Business Development, we discussed how important talent development is to collegiate football teams. Interestingly, he explained that finding the absolute...

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The false riser

The false riser

Have you ever tripped up the stairs? Back when a baseball bat was a common form of home security, people who had second-story homes would build a staircase with a “false riser.” The theory went that one riser would be a fraction of an inch taller than the rest, just...

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