The courage to deliver

The courage to deliver

My favorite essay of all time was written in 1899. I have drawn inspiration from it for over 25 years: “A Message to Garcia” by Elbert Hubbard. It tells the story of how “the fellow by the name of Rowan delivered a message to Garcia, the leader of the Cuban rebels. He...
Trust in crisis

Trust in crisis

Rapid adaptability and innovation have set organizations apart during the stresses of 2020. Organizations like Walmart, Target, Best Buy, and Home Depot have capitalized on innovative digital shopping and delivery methods to meet the public’s needs and demands....