Hunter McGrath is a 31-year-old Vice President for TIVOL, Kansas City’s premier — and oldest — luxury jeweler. Its two locations on the Country Club Plaza (Kansas City, MO) and at Hawthorne Plaza (Overland Park, KS) feature an unmatched selection of fine jewelry, bridal and engagement jewelry, as well as fine Swiss timepieces and a collection of American-made watches. Clients receive white-glove customer service from the TIVOL team of highly experienced jewelers, watchmakers and sales associates — many of whom have more than 20 years of industry experience — as well as a nationally recognized jewelry and gemstone appraiser. Founded in 1910, TIVOL has been a staple of Kansas City and beyond for more than 100 years.
Five Questions with Hunter McGrath
Title aside, what would you say it is that you do in your current position?
I support the growth and management of a fourth generation, family-owned jewelry store so on a day-to-day basis, my role varies. I am currently transitioning from my role as our diamond buyer, however, I continue to be on the sales floor assisting clients and help with short & long term strategic planning. I have recently been involved in a new, comprehensive software platform with my team. Additionally, there are always small projects that require attention.
How do you see your experience in Next Leader Now making you a better boss going forward?
Learning about the DiSC profiles, how people communicate and receive information, and knowing how and when to say certain things. Good drivers for me to better communicate — one of the biggest advantages.
Given that your organization is making this investment in you, would you say that you’re more likely to pursue career growth within the organization rather than looking elsewhere?
It speaks to retention and valuing employees in general. Who will be the future stars of this organization? TIVOL has invested in me and it’s important to be valued.
What would you say is the secret sauce of Next Leader Now and why?
Next Leader Now has offered assistance in developing and maintaining my personal vision. I have very broad, long-term goals, as well as short-term goals. All of my contacts at Next Leader Now have been more than helpful with any questions I may have.
Do you think your peers would be more likely to pursue career opportunities within an organization that is offering Next Leader Now? Why?
I think any organization that offers growth and development, and values a strong retention in their employees, would be leaps and bounds ahead of others. My peers are loyal as long as their employers are loyal to them.