Jeff Cloud is a 34-year-old Regional Manager for IBT Industrial Solutions, a leading full service industrial supplier. Since 1949, IBT has been helping customers maintain efficient, productive, and safe workplace facilities from its over 40 stocking locations throughout the United States. Jeff Cloud operates from IBT’s headquarters in the Kansas City suburb of Merriam, Kansas.

Five Questions with Jeff Cloud

Title aside, what would you say it is that you do in your current position?

I manage the sales and operations of seven branch locations of a regional industrial distribution company. This includes working with our outside sales department, store managers, and inside sales support team.

I also sit on IBT’s executive committee and handle a variety of corporate responsibilities.

How do you see your experience in Next Leader Now making you a better boss going forward?

Identifying the feedback from peers, direct reporters, and managers, compared to my self-assessment of personal leadership style has already helped me adapt certain behaviors to help better communicate my message to my entire team. It’s not what you say, it’s what is “heard and understood.”

Given that your organization is making this investment in you, would you say that you’re more likely to pursue career growth within the organization rather than looking elsewhere?

Yes. Their commitment to me is appreciated. Also, based on my experience with Solutions 21 compared to other leadership programs, I am thankful IBT has selected me for the Next Leader Now program to aid in my development.

What would you say is the secret sauce of Next Leader Now and why?

I like that Next Leader Now’s structure is individually driven, yet the group think approach helps to generate ideas within a cohort with fellow succession candidates. Establishing working relationships with other business leaders in our area and region will benefit us all.

With any leadership program, constant engagement is difficult. To me, Solutions 21 has been continuously engaged, which helps me stay focused.

If you could bust one myth about Millennials (born 1980-2000), what would it be?

I would bust the concept of Millennials’ lack of work ethic. With advances in technology, we are never truly off the clock. I’m not sure the other generations appreciate the time and effort that is spent both in the evenings and on weekends at home. I believe that, in many cases, this dedication is overlooked.